Customer Engagement:
Greet and assist customers in selecting jewellery that suits their needs and preferences.
Provide detailed information about product features, materials, and craftsmanship.
Create a personalized shopping experience to build long-term customer relationships.
Sales:
Upsell and cross-sell jewellery and related products.
Handle price negotiations and close sales professionally.
Product Knowledge:
Maintain an in-depth understanding of the jewellery collections, gemstones, and trends.
Stay updated on new arrivals, special promotions, and inventory.
Store Operations:
Ensure the jewellery displays are clean, organized, and visually appealing.
Assist in inventory management, including stock counts and replenishment.
Follow security protocols to safeguard valuable products.
After-Sales Service:
Handle customer inquiries, repairs, and adjustments.
Ensure a seamless after-sales experience to foster loyalty.
Administrative Tasks:
Process sales transactions using the store’s POS system.
Maintain accurate sales records and customer information for follow-ups.
0559524919 hr jillie
