Managing bookings, either in person, over the phone, or online
Providing waiting times to customers who are not pre-booked
Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
Providing a point of contact for customer feedback and helping to resolve any customer issues
Providing personalised service and assistance for large parties of guests and VIPs
Ensuring cleanliness and hygiene standards are met in the front of house area
Assisting with the opening and closing of the restaurant
Learning the food and beverage menu
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