We are currently hiring a Receptionist / Front Desk staff member for our hospitality team. The ideal candidate will be the first point of contact for guests and visitors, ensuring a warm welcome and smooth check-in/check-out process. This role requires strong customer service skills, professionalism, and attention to detail.
Responsibilities:
Greet guests upon arrival and provide a warm, professional welcome
Handle guest check-ins and check-outs efficiently
Answer phone calls, emails, and handle guest inquiries
Provide information about hotel services, amenities, and local attractions
Manage reservations, room assignments, and booking modifications
Process payments and issue invoices or receipts
Coordinate with housekeeping and other departments to fulfill guest requests
Maintain a clean and organized front desk area
Handle guest complaints or issues promptly and professionally
Requirements:
Previous experience as a receptionist or front desk staff in the hospitality industry is preferred
Strong communication and interpersonal skills
Proficient in using hotel management software and MS Office applications
Well-groomed, professional appearance and courteous attitude
Ability to handle multiple tasks and work under pressure
Flexibility to work shifts, weekends, and holidays
Fluent in English; knowledge of additional languages is a plus
How to Apply:
Interested applicants should send their CV via WhatsApp to: +971 54 736 4823
